Episode Summary: In this episode, hospitality leader Tania Koehler reveals how saying YES to international talent has transformed her teams and business. She shares her journey from Ecuador to the U.S., her passion for mentoring J-1 and H-2B interns, and how these programs create a thriving, diverse workplace. Learn why hiring globally isn’t just a staffing solution—it’s a leadership strategy that builds stronger, more engaged teams. Key Takeaways: ✅ Why International Interns? – The benefits of supplementing your team with J-1s and H-2Bs. ✅ The YES Mindset – How saying YES to international talent creates leadership opportunities. ✅ Cultural Diversity = Stronger Teams – How blending cultures leads to innovation and better service. ✅ The Power of Training & Integration – Setting up international interns for success. ✅ Long-Term Impact – How international team members often become future leaders. Three Action Items: 1️⃣ Explore Global Hiring – Research how J-1 and H-2B programs can supplement your team. 2️⃣ Invest in Training – Create a welcoming environment to help international interns succeed. 3️⃣ Embrace Cultural Exchange – Encourage learning and collaboration across diverse backgrounds. Connect with Tania: LinkedIn: https://www.linkedin.com/in/taniapkoehler/ Check out Odom Hotelz: https://odomhotelz.com/ Zip Travel: www.ziptravel.com.ph/about-us Worldwide Internships: https://worldwideinternships.org/uae/feria-de-practicas-profesionales/ Connect with Christine: 📍Website - https://www.thewisepineapple.com/ 📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311 📍Insta link - https://www.instagram.com/the_wise_pineapple/ 📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/ 📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/ 📍2/10/25 - 2/21 Doors are open! Join the Crown Society! https://www.thewisepineapple.com/crown

Have you ever been solving a problem, only to realize you were focused on the wrong issue? In this episode, we dive into a legendary Ritz-Carlton YES leadership moment where Mr. Horst Schulze uncovered a hidden problem in an unexpected place! 🚀 You'll learn: ✅ Why the first answer is rarely the real answer ✅ How the Five Whys method exposes the true root cause ✅ Why you can’t solve problems from behind a desk ✅ The danger of the "Idea Fairy" distracting you from real solutions ✅ How small operational changes can have a massive impact 📥 Grab the Say YES to Five Whys Worksheet: thewisepineapple.com/027 🔥 3 Action Items 1️⃣ Next time you face a problem, ask “Why?” at least five times before jumping to a solution. 2️⃣ Take a Gemba walk—go to where the problem happens instead of making assumptions. 3️⃣ When you find the real issue, don’t hesitate—Say YES! and take action to fix it. Connect with Christine: 📍Website - https://www.thewisepineapple.com/ 📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311 📍Insta link - https://www.instagram.com/the_wise_pineapple/ 📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/ 📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/ 📍2/10/25 - 2/21 Doors are open! Join the Crown Society! https://www.thewisepineapple.com/crown

🎯 Show Notes What happens when you say YES to something bigger than yourself? Skye Branson shares her incredible journey of becoming a surrogate and how it has transformed her life, leadership, and perspective on what’s possible. From navigating surrogacy to leading multimillion-dollar hotels, this conversation is full of heart, leadership wisdom, and game-changing career advice. 🗝️ Key Talking Points: ✔️ Saying YES to Surrogacy: How a desire to give back turned into a life-changing experience. ✔️ The First Step: How Skye got started, found the right agency, and navigated the process. ✔️ Lessons in Leadership: The impact of believing in people, having mentors, and stepping into leadership roles. ✔️ Building a Winning Culture: The power of daily huddles, onboarding strategies, and creating a supportive environment. ✔️ Career Growth: Navigating big moves in hospitality, from select service to executive leadership. ✔️ Balancing Family & Career: How Skye manages being a GM, a mom, and an advocate for surrogacy. ✔️ Saying YES to What’s Next: The importance of planning for yourself after major life transitions. ✅ 3 Action Items from This Episode: 1️⃣ Find a mentor – Seek out someone who believes in you and can help you grow in your career. 2️⃣ Create a huddle culture – Implement daily huddles and prepare a huddle pack to keep engagement high. 3️⃣ Upgrade your onboarding process – Have a uniform and name tag ready on Day 1 to make new team members feel valued and prepared. Connect with Skye: LinkedIn: (2) Skye Branson | LinkedIn Check out her hotel: Downtown Seattle Hotels - Homewood Suites Seattle Downtown Connect with Christine: Website - https://www.thewisepineapple.com/ LinkedIn profile - https://www.linkedin.com/in/christine-trippi-56105311 Insta link - https://www.instagram.com/the_wise_pineapple/ YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/ Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/ Get on the wait list for the Crown Society (link) - https://www.thewisepineapple.com/cswait

🚀 Hey there, my sweet friend! In this shorty solo episode, I’m sharing my five simple steps to becoming the CEO of your career and life. Whether you're leading a hotel, a team, or your own business, these steps will help you take control, stop making excuses, and get Sweet Results! Key Takeaways: 🔥 Be a Viking, not a Victim! – Focus on solutions, not excuses. 🎯 Control What You Can – Stop stressing over what’s outside your power. ✅ Success = Strategy + Action + Adaptability – The fastest way to win is to take action, measure progress, and adjust quickly. The 5 Steps to Sweet Results: 1️⃣ Vision – Know Your Goal (You can’t win if you don’t know what you’re aiming for!) 2️⃣ Strategy – Focus on what’s in your control. 3️⃣ Plan – Break your goal into daily, weekly, and monthly wins. 4️⃣ Measure – Track progress and celebrate victories. 5️⃣ Correct, Adapt, Fix – Adjust quickly when things aren’t working. 💡 These are the exact steps I’ve used to transform struggling hotels, write Yes Is the Answer, and build my company, The Wise Pineapple! Three Action Items for You: ✅ Identify one area where you’ve been playing the victim—flip the mindset and focus on what’s in your control. ✅ Write down your goal and break it into small, measurable wins for this week. ✅ Join the Crown Society Insider’s Club with promo code LOVE for $50 off—because CEOs invest in themselves! (Offer ends Feb 28th!) Grab your free Five Steps to Sweet Results playbook here: www.thewisepineapple.com/025 📍Connect with Christine: 📍Website - https://www.thewisepineapple.com/ 📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311 📍Insta link - https://www.instagram.com/the_wise_pineapple/ 📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/ 📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/ 📍Get on the wait list for the Crown Society (link) - https://www.thewisepineapple.com/cswait #YesIsTheAnswer #Leadership #SayYES #GrowthFormula #EntrepreneurMindset

Episode Summary: In this episode of The YES Show, Christine Trippi sits down with the #hospitality1 Headhunter in Florida, Jeremy Nichols, a former corporate talent acquisition leader turned Gecko Hospitality franchise owner. Jeremy shares his journey of saying YES to entrepreneurship, the latest hiring trends in hospitality, and what job seekers must know about resumes, interviews, and career growth. Plus, we talk about what's in and what's out in recruitment, resumes, and even get into a fun discussion on 80s movies and soft skills! Key Topics Discussed: ✅ Jeremy’s bold YES to leaving corporate and starting his own business ✅ The current state of hospitality hiring—where the jobs are and what’s shifting ✅ What makes a winning resume in 2024 (and why fancy designs can hurt you) ✅ Insider hiring secrets from a hospitality headhunter ✅ The biggest mistakes job seekers make (and how to avoid them!) ✅ The STAR method for interviews & why soft skills matter more than ever ✅ The power of not needing the job—how confidence changes everything ✅ What hiring managers really mean when they say "company culture" 3 Actionable Takeaways: 1️⃣ Update Your Resume Smartly: Keep it clean, simple, and ATS-friendly—ditch tables, images, and objectives! 2️⃣ Prepare for Interviews Like a Pro: Keep a ‘Wins File’ with quantifiable successes to confidently answer experience-based questions. 3️⃣ Own the Elephant in the Room: Address job gaps or frequent moves upfront—don’t let hiring managers assume the worst! 📌 Connect with Jeremy Nichols: LinkedIn: https://www.linkedin.com/in/jeremycnichols/ YouTube: https://www.youtube.com/c/JeremyNichols Connect with Christine: Website - https://www.thewisepineapple.com/ LinkedIn profile - https://www.linkedin.com/in/christine-trippi-56105311 Insta link - https://www.instagram.com/the_wise_pineapple/ YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/ Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/ Get on the wait list for the Crown Society (link) - https://www.thewisepineapple.com/cswait

🍍Wise Pineapples, today we’re saying YES to increasing guest loyalty and appreciation with five juicy tips from my Lovin’ Loyalty Masterclass! Join me as I share how recognizing, celebrating, and personalizing guest experiences can take loyalty to the next level. Plus, I’ll reveal why the ‘Idea Fairy’ might be getting in your way! Key Learnings: 🍍Guests value their loyalty status and points—recognizing them genuinely makes a difference. 🍍Move beyond robotic recognition and truly celebrate their milestones. 🍍Appreciation creates emotional connections that drive lasting loyalty. 🍍Personalization makes guests feel seen and valued—small gestures have big impacts! 🍍The ‘Idea Fairy’ can be a distraction—focus on fulfilling guest expectations first. Three Action Items: 1️⃣This week, replace the standard “Thank you for being a Platinum member” with “Congratulations on your Platinum status!” and see the impact. 2️⃣Identify a regular guest’s preferences and surprise them with a personalized touch. 3️⃣Before implementing a fun loyalty perk, ensure the fundamental guest requests are met first. 🎊Special Offer: Want to skyrocket your leadership and results? Join The Crown Society, our hospitality insider’s club! Doors open this Friday for a limited time—get access to exclusive strategies, community, and sweet results! www.thewisepineapple.com/crown 🎊FREE Loyalty Huddle Activity Guide: Put these tips into action! Download the Loyalty Huddle Activity Guide now. https://www.thewisepineapple.com/tysloyalty Connect with Christine: 📍Website - https://www.thewisepineapple.com/ 📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311 📍Insta link - https://www.instagram.com/the_wise_pineapple/ 📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/ 📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/ 📍2/10/25 - 2/21 Doors are open! Join the Crown Society! https://www.thewisepineapple.com/crown