You already work hard. You already care. And yet, getting your guest experience scores into the green can still feel like climbing a greased flagpole.
This free masterclass shows you the exact hospitality routines and culture habits that move the needle.
Real strategies. Real examples. Real fun.
No extra staffing, no new budget, no fifty new checklists.
Yes, we’re going to make it simple!
WHAT YOU'LL LEARN:
1
Welcome Emails That Set the Tone
How to set expectations, show personality, and reduce incoming frustrations before check-in.
2
Culture Huddles That Get Results
The daily rhythm that boosts morale, improves communication, and keeps standards top-of-mind.
3
Engineering Basics That Protect Your Scores
The hidden places maintenance impacts guest reviews more than anything else.
4
Housekeeping Wins That Matter Most
Fixing the guest-eye view issues that tank satisfaction, fast.
5
Prime Time Leadership
Stop ghosting the lobby. Be seen. Be present. Own the moment.
Plus some bonus guest experience secret sauce including:
Holiday Fun, Green Tea Conversations, and the Hair Rule.
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Who This Is For:
This masterclass is for you if:
Scores
You want your scores in the green, consistently
Efficiency
You want your team to feel energized and confident
Simple
You appreciate simple systems that actually get done
Success
You want guests to remember how your hotel made them feel
Energy x Execution = Green Results!
Yes, There Will Be a Prize!
You have worked too hard and care too much to stay stuck at “almost.”
Let’s go get your green.
What have you got to lose? It's FREE!
DEADLINE TO SIGN-UP IS GREEN FRIDAY. November 28th at 10 pm CST
Testimonials:
"Thank you for the great tips! I made some great traction this week!" - Adam Pregno
"We had such a great time with your session! I was so pleased to the see the team engaged like that."
"Our goal was to increase Green Hotels by 10%. We achieved a 16% increase. Way to lead the effort, Christine!" - Marriott SS Portfolio results
Be Confident - Be Empowered - Lead from the Heart
